FAQ
 / 
New Patient

FREQUENTLY ASKED
QUESTIONS

New Patient

Welcome to Fella Health New Patient Frequently Asked Questions (FAQ)

If you're new to Fella, this section is specifically designed for you. We understand that starting any new health program can come with a lot of questions, and we’re here to help make your onboarding process as seamless as possible. In the New Patient section, you’ll find detailed information about what happens after you sign up, how our consultation process works, and what to expect in the first few weeks of your journey. This section also explains how we assess your individual health needs and create a personalized plan just for you. Whether you’re wondering how quickly you’ll get started or how to prepare for your first consultation, we’ve got you covered.

Do I need to prepare anything before my Onboarding?

During your onboarding, it’s helpful to gather information about your medical history, including any current medications, past treatments, or underlying health conditions. You’ll also want to think about your weight loss goals and any questions you have for the healthcare professional.This will ensure that you get the most out of your onboarding and help create a plan tailored to your needs.

What happens if I’m not a good fit for the program?

If it’s determined during your onboarding that Fella isn’t the right solution for you, our healthcare team will provide guidance on alternative options or treatments that may be a better fit for your needs. Our priority is ensuring you receive the best care possible, even if it’s not with Fella.

What kind of ongoing support will I receive as a new patient?

As a new patient, you’ll have access to continuous support from our team of healthcare professionals and coaches. This includes regular check-ins, guidance on your treatment plan,and adjustments as needed to ensure you’re progressing toward your goals. We’re here to support you every step of the way.

CLAY • Lost 17 lbs

"The big things I found after the first month are that I'm down 17 lbs; significant decrease in appetite and the confidence that it's going to be sustainable in the long run."

Watch his story

The Fella
6 month Money-Back Guarantee

All Fella Plans come with a full six-month money-back guarantee. If you do the program for 6 months and it hasn't worked, you can get your money back.

Get Started